Privacy Policy
Responsible Party: Gravit8 Information Technology (Pty) Ltd
Registration No: 2003/028053/07
Address: 9th Floor, 47 Strand Street, Cape Town
Email: hello@gravit8.co.za
1. Introduction
Gravit8 Information Technology (Pty) Ltd ("Gravit8", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This notice explains how we collect, use, store, and protect your personal information.
2. Information We Collect
We collect personal information you voluntarily provide, including your name, email address, phone number, and company details when you contact us, request a quote, or use our services. We may also collect technical information such as IP addresses and browser type when you visit our website.
3. Purpose of Processing
We process your personal information to respond to enquiries, provide managed IT services, send service-related communications, improve our services, and comply with legal obligations. We do not sell or rent your personal information to third parties.
4. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this notice, or as required by law. Client data is retained for a minimum of 5 years after the end of the service relationship.
5. Your Rights
Under POPIA, you have the right to access your personal information, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), and object to the processing of your data. To exercise these rights, contact us at hello@gravit8.co.za.
6. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. Our systems are maintained by qualified IT professionals and reviewed regularly.
7. Complaints
If you believe we have processed your personal information unlawfully, you may lodge a complaint with the Information Regulator of South Africa at inforeg.org.za, or contact our complaints officer at complaints@gravit8.co.za.
8. Changes to This Notice
We may update this privacy notice from time to time. The most recent version will always be available on our website. Continued use of our services after an update constitutes acceptance of the revised notice.